Return Policy
Return policy
All sales are considered final and we do not accept returns. In some cases, we may be able to offer you an exchange. Please follow the instructions on this page.
However, if there is an error with your order or you need to make an exchange, please start by contacting hairStylebyeden@gmail.com within 2-3 days of receiving your order. All merchandise should be unopened and in its original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return request.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hairstylebyeden@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hairstylebyeden@gmail.com and send your item to: Hairstyles by Eden, 2626 Kinnett Dr SW , Lilburn GA 30047, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Shipping
To return your product, mail it to: Hairstyles by Eden, 2626 Kinnett Dr , Lilburn GA 30047, United States
We do not pay for return shipping. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.